شروط الخدمة
آخر تحديث: 24 October 2026
تُنشر هذه الوثيقة باللغة الإنجليزية. وإذا توفرت ترجمة لها يومًا، فتسري النسخة الإنجليزية.
1. Agreement
These terms govern your use of zoelio.com and of Zoelio Dental and Zoelio Campus on the web, iPad and Android (the "Services"), provided by Zoelio Software Private Limited ("Zoelio"). By using the Services you agree to these terms. If you use them on behalf of a clinic or college, you confirm you are authorised to accept them for that organisation.
2. Accounts
Accounts are created by a subscribing clinic or college for its staff and, where applicable, its students. Keep your login details confidential and tell us promptly about any unauthorised use.
3. Subscriptions and payment
Paid plans are billed in advance through our payment providers. Prices, plan features and any taxes are shown before purchase. Subscriptions renew until cancelled, and you can cancel at any time from your account's billing settings, effective at the end of the current period.
4. Your content
Your organisation owns the information it enters into the Services. You give Zoelio permission to host, process and display that information only as needed to provide the Services. You are responsible for having the right to record it, including any patient or student consent required by law.
5. Acceptable use
Do not misuse the Services: no unlawful activity, no attempts to access other customers' data, no interference with security, and no copying or reverse-engineering of the software except where the law allows.
6. Clinical responsibility
Zoelio is practice-management and education software. It does not provide medical or dental advice, and AI features only make suggestions. Clinical decisions remain the responsibility of qualified professionals.
7. App stores
If you download our apps from the Apple App Store or Google Play, these terms are between you and Zoelio, not Apple or Google. Apple and Google have no obligation to provide support for the apps. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
8. Availability and changes
We work to keep the Services available and secure, but we do not guarantee they will be uninterrupted or error-free. We may improve or change features; we will give notice of changes that significantly reduce what a paid plan includes.
9. Ending use
You can stop using the Services at any time. We may suspend accounts that break these terms or are unpaid. After an account ends, your organisation can export its data for a limited period before it is deleted, as described in our Privacy Policy.
10. Liability
To the extent the law allows, the Services are provided as is, and Zoelio is not liable for indirect or consequential losses. Our total liability for any claim is limited to the fees your organisation paid in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.
11. Governing law
These terms are governed by the laws of India, and the courts of India have jurisdiction, unless the law of your country gives you the right to bring proceedings locally.
12. Contact
Zoelio Software Private Limited. Email: contact@zoelio.dental.